Return Policy

At Kheyoot, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to make returns and exchanges as simple and hassle-free as possible.

1. Eligibility for Returns

• Return Window: Items may be returned within 5 days of the delivery date.

• Item Condition: Products must be unused, unworn, and returned in their original packaging with all tags intact.

• Non-Returnable Items: Items that are damaged, altered, or show signs of wear are not eligible for return.

2. Exchange Policy

• Request Period: Contact us within the 5-day return window to request an exchange.

• Availability: Exchanges are subject to product availability.
  If the requested item is not in stock, you may choose:

  • A refund

  • Another product of equal value

3. How to Return or Exchange

• Contact Us:
  Email us at 📧 info@kheyoot.com with your order number and reason for return or exchange.

• Follow Instructions:
  Once your request is approved, you will receive detailed return shipping instructions.

• Shipping Costs:
  Return shipping fees are the customer’s responsibility, unless the item is defective or we sent the wrong product.

4. Refund Policy

• Processing Time:
  Refunds are processed within 10–15 business days after we receive and inspect the returned item.

• Refund Method:
  Refunds are issued to the original payment method used at checkout.

• Shipping Fees:
  Original shipping fees are non-refundable, unless the return is due to an error on our part.

5. Damaged or Defective Items

If your item arrives damaged or defective:

• Contact us immediately at 📧 info@kheyoot.com

• Include:

  • Your order number

  • Clear photos showing the damage or issue

We will arrange a replacement or provide a full refund, free of charge.

Need Help?

For any questions or concerns regarding your return or exchange, please reach out to our customer care team:

📧 info@kheyoot.com
🕒 Response Time: Within 24–48 business hours

Thank you for shopping with Kheyoot!
We are honored to serve you and are always here to ensure a smooth and satisfying experience.